It's so wrong with saying confucian method of learning is rote. The lady needs to do more homework before making such a bold comment. Respect not just one oneself but for others is the foundation of all etiquette. Well, good luck with the manner selling adventure in China.
I am sorry to say she should teach her American guys how to chewing gum with mouth shut! Who the hell she thinks she is to teach Chinese? With American and Eastern European background teach Chinese to be a Lady! Don't make me laugh!!!